PILSON'S CLEANING POLICIES
Effective Date: July 25, 2023
1. Information We Collect:
1.1 Personal Information: When you interact with our website or book our cleaning services, we may collect personal information, including but not limited to your name, address, email address, phone number, and payment details. We collect this information to process your bookings and provide you with excellent cleaning services.
1.2 Usage Data: We may collect non-personally identifiable information automatically when you visit our website, such as your IP address, browser type, operating system, device information, and website usage patterns. We use this data to improve our website's functionality and user experience.
2. How We Use Your Information:
2.1 Service Delivery: We use your personal information to fulfill your cleaning service requests and communicate with you regarding your bookings and any related issues.
2.2 Marketing Communication: With your consent, we may use your email address or phone number to send you promotional offers, updates, and newsletters related to our services. You can opt-out of marketing communications at any time.
2.3 Internal Purposes: We may use the collected information for internal purposes, such as data analysis, research, and improving our services.
2.4 Legal Compliance: We may process your personal information to comply with legal obligations or respond to lawful requests from public authorities.
3. How We Share Your Information:
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our cleaning services, processing payments, or analyzing website data. These third parties are obligated to maintain the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your personal information may be transferred as part of the transaction.
4. Data Security:
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Choices:
5.1 Access and Update: You may access and update your personal information in your account settings on our website or by contacting us directly.
5.2 Opt-out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the instructions provided in the communication or by contacting us.
6. Children's Privacy:
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or store personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take appropriate steps to delete the information.
8. Contact Us:
Thank you for entrusting Pilson's Cleaning with your personal information and giving us the opportunity to serve you.